How can we help?

Official support for Bald Mind Technologies products.

Streak Runner

For gameplay, Game Center, purchase, installation, or technical questions, email admin@baldmindtechnologies.com.

Please include:

Your iPhone model and iOS version
A short description of the problem
A screenshot, if it helps explain the issue

Do not send passwords, payment-card numbers, or other sensitive information.

One More Try: Bounce

For gameplay, ads, purchases, Game Center, installation, or technical questions, visit the One More Try: Bounce support page or email admin@baldmindtechnologies.com.

Purchases and refunds

Apple processes App Store downloads, in-app purchases, and refund requests for our iPhone apps. For purchase assistance, visit Apple’s Report a Problem page.

Game Center

Game Center is optional. If leaderboards do not appear, confirm that Game Center is enabled and signed in under your iPhone settings, then reopen the game.

Privacy

Read the Bald Mind Technologies Privacy Policy, including the app-specific disclosures.

Response time

We aim to respond to support messages within two business days.